Ordering: Shipping & Delivery
Get it there by Christmas!
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| 1:00 pm EST Monday, December 21 | Standard Shipping |
| 1:00 pm EST Tuesday, December 22 | 2-Day Shipping |
| 1:00 pm EST Wednesday, December 23 | Next-Day Shipping |
Shipping Options
New York & Company currently ships to the 50 United States and APO/FPO addresses. We ship Standard, 2 Day and Next Day delivery within the continental United States. We currently do not ship to post office Boxes. For shipments to Alaska, Hawaii, our standard is United Parcel Service(UPS). Next Day and 2 Day delivery are not available to APO/FPO addresses, Alaska, or Hawaii. At this time, we do not ship to international addresses.
Each order can be shipped to only one address. If you would like to send items to different addresses you will need to place an order for each address.
Orders will be processed and shipped pending credit card authorization. When you place an order, New York & Company will pre-authorize your credit card to ensure the funds are available. If you are using MasterCard or Visa, the pre-authorization may appear as if you have been charged. With some institutions' cards, the funds become unavailable, but the account is not debited until the order ships. If the order is canceled for any reason, the time it takes for the hold to release depends on the issuer of the card.
| Order Amount | Standard | 2 Day | Next Day |
|---|---|---|---|
| $0 - $25 | $4.95 | $13.95 | $18.95 |
| $25.01-$50 | $6.95 | $15.95 | $20.95 |
| $50.01-$75 | $8.95 | $17.95 | $22.95 |
| $75.01-$100 | $9.95 | $18.95 | $23.95 |
| $100.01-$125 | $10.95 | $19.95 | $24.95 |
| $125.01-$150 | $11.95 | $20.95 | $25.95 |
| $150.01-$175 | $12.95 | $21.95 | $26.95 |
| $175.01-$200 | $13.95 | $22.95 | $27.95 |
| Over $200 | $14.95 | $23.95 | $28.95 |
Standard Shipping (5-7 business days)
All orders will be processed and shipped pending credit card authorization. We may contact you to verify additional information. Your order should arrive within 5 to 7 business days after it ships. Business days are Monday through Friday, excluding holidays.
2 Day Shipping (2 Business Days)
2 Day delivery orders can only be shipped to street addresses in the continental United States. 2 Day delivery is not available to Alaska, Hawaii, or post office boxes.
- Orders placed by 2 p.m. EST Monday through Wednesday will ship that day and will arrive two business days later.
- Orders placed by 2 p.m. EST Thursday will ship that day and will arrive Monday.
- Orders placed by 2 p.m. EST Friday will ship that day and will arrive Tuesday.
- Orders placed on Saturday and Sunday will ship Monday and will arrive Wednesday.
Next Day Shipping (1 business day)
Next Day delivery orders can only be shipped to street addresses in the continental United States. Next Day delivery is not available to Alaska, Hawaii, or post office boxes.
- Orders placed by 2 p.m. EST Monday through Thursday will ship that day to arrive the next business day.
- Orders placed between 2 p.m. EST Thursday and 2 p.m. EST Friday will arrive Monday.
- Orders placed after 2 p.m. EST Friday will arrive Tuesday.
- Orders placed on Saturday and Sunday will ship Monday and will arrive Tuesday.
Shipping Carriers
We determine the most efficient shipping carrier for your order. The carriers that may be used include, but are not limited to: U.S. Postal Service (USPS), United Parcel Service (UPS).
Shipping Carriers
You can choose to send a package to:
- The same address as the billing address on your credit card.
- An alternate address that you enter during checkout.
- An address you enter in your address book when you create an Account.
Each order can be shipped to only one address. If you would like to send items to different addresses you will need to place an order for each address.
Shipping Gifts
We can omit merchandise prices on the package receipt when the order is shipped as a gift. For information on gift packaging, click here.
Estimating Delivery Dates
If you're trying to estimate when a package will be delivered, please note the following:
- Credit card authorization and verification must be received prior to processing.
- UPS deliveries occur Monday through Friday, excluding holidays.
Multiple Shipments
Occasionally, your order may arrive in two or more packages. If your items are shipped separately, you will not be charged any additional shipping charges.
Checking Your Order History
If you have placed an order at nyandcompany.com we will send you an email confirming your order has been received and another email confirming that your order has shipped. You can check the current status of the order by clicking on the order number in these emails. Please allow up to 24 hours for shipping information to be updated. If you have created an account you can also check the status of your orders by clicking on Order Status.
