Contact Us
We're here to help! Select from one of the below options that most closely matches your needs.
Online Orders & Shopping
In-Store Special Orders or "Ask Us!" Orders
New York & Company Stores and New York & Company Outlet
NY&C Rewards Credit Card
Online Orders & Shopping:
For help placing an order or for questions about your existing nyandcompany.com order:
Email:
service@nyandcompany.com or Click here
Phone:
Monday-Friday, 7AM - Midnight EST
Saturday & Sunday, 10AM - 6PM EST
For In-Store Special Orders or "Ask Us!" Orders:
Phone:
Monday - Friday, 7AM - Midnight EST
Saturday & Sunday, 10AM - 6PM EST
New York & Company Stores and New York & Company Outlet:
Self-Service Support:
Self-service support is available 24 hours a day, 7 days a week. Leave a comment about your in-store experience or find answers to frequently asked questions by clicking on the link below:
www.nyandccustomerservice.com
For New York & Company store-related questions:
For questions or comments regarding your in-store experience, purchases, mailing list inquiries, lost or stolen gift cards:
Phone
Call 1.800.723.5333, option 2 for the Customer Service main menu
Monday-Friday, 9AM - 5:30PM EST
Mail:
New York & Company
450 West 33rd Street
5th Floor
New York, NY 10001
Attn: Customer Service
NY&C Rewards Credit Card:
To apply or for questions or comments regarding your bill, payments, rewards program, credit available, etc.:
(If you are already a NY&C Rewards Credit Card member, have your account number ready or social security #, zip and phone number)
Phone:
Call 1.800.889.0494
Monday-Saturday, 8AM - 9PM EST
TDD/TTY 1.800.695.1788
Payment address:
NY&C Rewards Credit Card
Comenity Bank
P.O. Box 659728
San Antonio, TX 78265-9728
