Help

Contact Us

online orders & shopping

For help placing an order or for questions about your existing nyandcompany.com order:

Email:
service@nyandcompany.com

Phone:
Call 1.800.961.9906
Monday-Friday, 7AM - Midnight EST Saturday & Sunday, 10AM - 6PM EST

NY&C REWARDS CREDIT CARD

To apply or for questions or comments regarding your bill, payments, rewards program, credit available, etc.:
(If you are already a NY&C Rewards Credit Card member, have your account number ready or SSN, zip and phone number)

Phone:
Call 1.800.889.0494
Monday-Saturday, 8AM - 9PM EST
TDD/TTY 1.800.695.1788
Apply Now
Make a Payment

Payment address:
NY&C Rewards Credit Card
Comenity Bank
P.O. Box 659728
San Antonio, TX 78265-9728

in store special/ "ask us" orders

Phone:
Call 1.800.324.1952
Monday-Friday, 7AM - Midnight EST
Saturday & Sunday, 10AM - 6PM EST

NY&C stores & outlet stores

Self-Service Support:
Self-service support is available 24 hours a day, 7 days a week. Leave a comment about your in-store experience or find answers to frequently asked questions by clicking on the link below:
www.nyandccustomerservice.com

For New York & Company store-related questions:
For questions or comments regarding your in-store experience, purchases, mailing list inquiries, lost or stolen gift cards:

Phone
Call 1.800.723.5333, option 2 for the Customer Service main menu
Monday-Friday, 9AM - 5:30PM EST

Mail:
New York & Company 450 West 33rd Street 5th Floor
New York, NY 10001 Attn: Customer Service