Watch as New York & Company CEO Greg Scott goes incognito on CBS’ Emmy Award-winning series Undercover Boss and gets a first-hand look at in-store experiences from the perspectives of NY&C customers and employees.
Calling it a “humbling experience,” Scott says he’s looking forward to taking action based on what he’s learned and says he’s excited about “getting to know our customer on a more personal level,” which will ultimately help elevate the customer experience, while growing sales and increasing profitability for the company.
You can watch Undercover Boss Wednesday, Dec. 28 at 8:00-9:00 PM, ET/PT. During the show, fans can ask Scott questions in real time via New York & Company’s Twitter account, as he shares personal thoughts of his undercover experiences.
You can follow New York & Company on Twitter @nyandcompany for more details and join the conversation using #NYandCompany and #UndercoverBoss.